The revenue you're quietly losing, won back.
Only about one in four customers ever buys a second time, so most of the repeat revenue you paid to earn slips away unnoticed. Relode reconciles the lapsed ones back into your books, and only discounts when it protects your margin.
Where the money goes quiet.
Four steps down the ledger, then it runs itself.
Relode does the whole loop for you, from learning who is slipping away to attributing the exact revenue it brings back.
Learn the rhythm
One sync imports your orders and learns how often each customer normally buys, their personal repurchase window.
Rank by recoverable value
When a customer slips past their window, Relode ranks them by predicted lifetime value, not just order size, so your budget goes to the right people first.
Run a margin-aware flow
A four-touch email sequence brings them back, with the smallest discount that still protects your margin, and none at all for high-propensity returners or VIPs.
Reconcile the recovery
The sequence stops the instant they order, and only that order counts as recovered. The revenue lands back on your statement, attributed honestly.
Generate your statement.
Four questions, sixty seconds, no store connection. Get a directional estimate of the repeat revenue you are leaving on the table.
Answer the four questions and your estimated statement fills in here, the leak in clay, the recoverable slice in green.
A recovered order costs pennies to win.
Win-back is the cheapest revenue you have. You already paid to acquire these customers once. Relode reactivates them for the cost of a few emails, and only discounts when your margin allows. The receipt speaks for itself.
Illustrative, based on a $110 order at ~45% margin with a small incentive. Your numbers depend on your catalog and margin. Discounts appear only on the incentive step, and never for VIPs.
What Relode is, and isn't.
Relode is brand-new. We are not going to fake reviews, star ratings, or a wall of logos. The proof is the free audit and the honest math above.
No batch-and-blast. Every send is timed to one customer's rhythm, ranked by recoverable value, and stops the moment they buy.
It picks the smallest discount that clears your protected margin, skips it for customers likely to return anyway, and never auto-discounts your best customers.
Start free, no card. Every code is single-use and locked to one customer. Unsubscribe is one click and honored everywhere. Your data stays yours.
Start free. Pay when it is paying you back.
Every plan runs the full win-back engine. Paid tiers add customization, scale, and analytics. Change or cancel anytime.
Questions worth asking.
Will Relode email my active customers?
No. It only contacts customers who have slipped past their own repurchase window, and it never contacts anyone who has unsubscribed, bounced, or filed a complaint.
Do customers always get a discount?
No. The first two touches carry no discount. A discount appears only on the incentive step, only for customers unlikely to return on their own, and only when your margin allows it. VIPs never get an automatic discount.
How is recovered revenue calculated?
Only orders a customer places after Relode contacts them, while their win-back is still running, count as recovered. If they would have come back on their own after the sequence ended, it does not count. The attribution is deliberately conservative.
How long does setup take?
A few minutes. Install, run a one-time sync, set your gross margin, and you will immediately see how much revenue is recoverable. In production the engine runs on a daily schedule automatically.
Is my data safe?
Relode reads your orders to learn buying patterns and never sells or shares your data. Unsubscribes are one click and honored everywhere. See our privacy policy.
Open your recovery account.
Relode is live on the Shopify App Store. Install free, sync your store, and see the revenue you can win back in minutes. No card required.