How Relode reconciles the revenue your store is losing.
Relode runs the whole win-back loop for you, from learning who is slipping away to attributing the exact revenue it brings back. Here is the entire ledger, one step at a time.
Learn the rhythm
One sync imports your order history and learns how often each customer normally buys, their own personal repurchase window. A coffee brand’s window is weeks; a mattress brand’s is years. Relode learns yours per customer, not with a single blanket rule.
Rank by recoverable value
When a customer slips past their window, Relode ranks them by predicted lifetime value, not just their last order size. Your sending budget and any discount go to the people most worth recovering first, so nothing is wasted on customers who were never coming back.
Run a margin-aware flow
A four-touch email sequence brings them back with the smallest discount that still protects your margin, and none at all for high-propensity returners or VIPs. Every code is single-use and locked to one customer, so discounts never leak.
Reconcile the recovery
The sequence stops the instant they order, and only that order counts as recovered. The revenue lands back on your statement, attributed conservatively. If they would have returned on their own after the flow ended, it does not count.
What each message does.
Every send is timed to one customer’s own rhythm and stops the moment they buy. No batch-and-blast, ever.
A warm nudge that they are missed, tied to what they bought before. No discount, because most win-backs never need one.
A second, lighter touch that resurfaces a best-seller or a reason to return. Still full price.
Only now, and only for customers unlikely to return on their own, the smallest discount that still clears your protected margin. Never for VIPs.
A final reminder that the offer is expiring. Then Relode stops. The whole sequence ends the instant they place an order.
See exactly what your store is leaking.
Run the free 60-second Revenue Leak Audit. No store connection, no card. You will see a directional number and the plan to recover it.